Hello Experts,
I would like to understand more on how to have the workflow send email notification to Outlook. Based on my search, my understanding is
1) We can send email notification using Send email step by hard coding the email address
2) Use extended notification - seems to be prefered way
Can you please let me know how to use exended notification. I understand we have do some configuration in SWNCONFIG. does it require Basis team to do it or can workflow person do it ?
Secondly assuming that SWNCONFIG is in place do we need to schedule any batch job running a report ?
Finally in the workflow how or where or which step do we customize the email and how to link the work item?
Sorry I understand these are lot many questions, but i am just trying to understand the preferred way to solve this requirment.